KEPENTINGAN SISTEM PENGURUSAN KUALITI BERTERASKAN SYARIAH MS 1900 (SPK MS 1900) BAGI INSTITUSI KEHAKIMAN SYARIAH
Importance of Shariah-based Quality Management System (QMS) MS 1900 for Shariah Courts
Keywords:
Quality Management System, Islamic core values, Shariah critical control point, Shariah judicial institutionsAbstract
This article aims to emphasize on the importance of the MS 1900 Quality Management System (QMS) in the context of Shariah law institution in Malaysia. In order to identify the importance of Shariah-based MS 1900 Quality Management System, a detailed literature review approach was done by examining the practices in different sectors such as zakāh, Islamic civil organizations, public higher education institutions, and the hospitality industry. This article should be able to identify the research gap related to MS 1900 QMS practices which include the implementation of Shariah Critical Control Point and the role of MS 1900 in helping the production of Islamic core value practices in MS 1900 QMS. Thus, through this article, this issue is hoped to increase management in Shariah law institution in terms of service management, Islamic core value practices, Shariah-based environment, and the determination of Shariah Critical Control Point issues.
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Senarai Temu bual
Loo Soon Khai (Pegawai Jualan dan Pembangunan Perniagaan SIRIM), dalam temu bual beliau bersama penulis menerusi telefon pada 7 Ogos 2019.
