The discourse of argumentation in the Malaysian commercial work context

Abstract

This paper seeks to impart observations on how personnel at the Malaysian
workplace utilised discourse strategies and gave opinions, agreed, disagreed,
proposed, reached outcomes and performed other speech functions associtated
with argumentation and negotiation. The study draws on explicit knowledge
of how people use discourse strategies for argumentation and negotiation in
that domain so that we can bring this knowledge back to the classroom to
help prep.are tertiary students. This is to help empower students in order that
they can participate effectively in work exchanges on entering the workforce.