ANALISIS FAKTOR PENEROKAAN KOMPETENSI KAUNSELING PELBAGAI BUDAYA KAUNSELOR PROFESIONAL DI MALAYSIA

Abstract

This study aimed to explore the multicultural counseling competency factors of professional counselors in Malaysia as well as to determine the validity and reliability of the Multicultural Awareness, Knowledge and Skills Survey - Counselor Edition - Revision (MAKSS-CE-R) instrument in Malay language translation during the stage of pilot study. The sample for this study consisted of 150 professional counselors being selected throughout Malaysia with the use of the simple random sampling method. The study is directed via survey design with the adaptation of questionnaire. The MAKSS-CE-R instrument consists of three subscales namely awareness, knowledge and skills with a total of 33 items. The data are analyzed through Statistical Package for the Social Science (SPSS). The exploratory factor analysis extracted three factors in multicultural counseling competencies namely awareness, knowledge and skills with the retention of 30 items. It proved that the MAKSS-CE-R instrument has assured its validity and reliability for counseling field in Malaysia. These particular findings demonstrated the importance of validating instruments that are translated into the different languages.